Contact information
Contact Information
Thank you for visiting Tupops Collection. If you have questions about an order, product, pickup, shipping, returns, refunds, or general inquiries, please contact us using the information below.
Business Name
Tupops Collection
Pickup Location / Mailing Address
Tupops Collection
17 Eastbrook Way
Brampton, ON L6P 1K5
Canada
[Your email address]
Order Support
For questions about an existing order, please include your order number in your message so we can assist you as quickly as possible.
We can help with:
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Order status
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Local pickup questions
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Shipping or delivery questions
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Damaged, incorrect, or defective orders
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Product questions
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Return or refund inquiries
Response Time
We do our best to respond to all inquiries within 1–3 business days. Response times may vary during product launches, holidays, or periods of high order volume.
Local Pickup Reminder
Please wait until you receive a “Ready for Pickup” notification before arriving to pick up your order.
When picking up your order, please bring your order confirmation or order number. Orders will be held under the name used at checkout.